--- title: "Using the AppGate Knowledge Portal" slug: "introduction" description: "Tips for navigating the Knowledge Portal and accessing documentation. Includes how to filter and use the knowledge portal's AI features." updated: 2026-06-01T12:51:28Z published: 2026-06-01T12:51:57Z canonical: "support.appgate.com/introduction" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.appgate.com/llms.txt > Use this file to discover all available pages before exploring further. # Using the AppGate Knowledge Portal The guides provided in this Knowledge Portal help you set up and manage your AppGate ZTNA system and the AppGate ZTNA Client. Refer to the following sections if you have any problems navigating the Knowledge Portal. > [!NOTE] > NOTE > > To get the best experience and results from this Knowledge Portal: > > - [Log in](/v1/docs/introduction#customer-login) if you are a customer > - Review the [Search tips](/v1/docs/introduction#searching-the-knowledge-portal) to get better search results and find what you are looking for ## Customer Login AppGate customers are encouraged to log in to the Knowledge Portal to gain access to security notices, advanced guides, and other restricted content. ![Navigation bar with highlighted login button for customer access.](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/customer_login.png?sv=2026-02-06&spr=https&st=2026-10-26T23%3A24%3A03Z&se=2026-10-27T00%3A24%3A03Z&sr=c&sp=r&sig=pPmcKkfiIG9h39NhLDA%2FU1DnibLy5ENGjPwFXUCNzxA%3D) To log in: 1. Click the **Login** button at the top-right of the screen. 2. At the Login page, select **Customer Login** and enter your credentials. ## Tips for using the Knowledge Portal The Knowledge Portal contains the AppGate ZTNA Admin Guide, User Guide, and Release Notes from version 6.5 and later, along with Support Knowledge articles in the Help Center. To find an earlier version of the documentation, see the [Legacy documentation](/v1/docs/introduction#legacy-documentation) table below for links to older versions that are outside of this portal. ### Searching the Knowledge Portal Select the ***Search*** field at the top-right of the page to initiate a search. An editable search field appears in the center of the page. Enter your keywords or questions in this field, without pressing Enter, and results will automatically appear. ![](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/search_results.png?sv=2026-02-06&spr=https&st=2026-10-26T23%3A24%3A03Z&se=2026-10-27T00%3A24%3A03Z&sr=c&sp=r&sig=pPmcKkfiIG9h39NhLDA%2FU1DnibLy5ENGjPwFXUCNzxA%3D) Search results are based on article category and title, tags, and text content. To use **Advanced Search**, select *Go to advanced search* at the bottom of the basic search results window. This will open up a Search page with a list of filters on the left-hand side. Here you can filter your search by category, tags, language, and the date the article was created/edited. ### Searching with Sage AI Using Sage AI when searching the Knowledge Portal can help answer questions, summarize sections, and find information that may not be at the top of the search result list. When performing a basic or advanced search: 1. Enter keywords or ask a question as usual, but then press Enter. 2. Once you press Enter, Sage AI will generate a summary to answer your search query on top of the related search results. ![Sage AI's explanation of entitlements, access rights, and permissions in the system.](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/ai_search_results.png?sv=2026-02-06&spr=https&st=2026-10-26T23%3A24%3A03Z&se=2026-10-27T00%3A24%3A03Z&sr=c&sp=r&sig=pPmcKkfiIG9h39NhLDA%2FU1DnibLy5ENGjPwFXUCNzxA%3D) 1. Within Sage AI’s results are numbered footnotes with links to the source of the information. Hover over each one to view the name of the article and a link. ![Sage AI's explanation of entitlements in the with highlighted footnote link.](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/ai_search_footnotes.png?sv=2026-02-06&spr=https&st=2026-10-26T23%3A24%3A03Z&se=2026-10-27T00%3A24%3A03Z&sr=c&sp=r&sig=pPmcKkfiIG9h39NhLDA%2FU1DnibLy5ENGjPwFXUCNzxA%3D) 1. Click the link to open the article in a new tab. **We recommend using these footnote links as these articles are not always at the top of the list of search results**. #### Article Summaries From within an article, you can use Sage AI to generate a summary of that article. Click *Article summary* to generate the results. ![Sage AI overview of Identity Providers and their role in user authentication and configuration.](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/ai_article_summary2.png?sv=2026-02-06&spr=https&st=2026-10-26T23%3A24%3A03Z&se=2026-10-27T00%3A24%3A03Z&sr=c&sp=r&sig=pPmcKkfiIG9h39NhLDA%2FU1DnibLy5ENGjPwFXUCNzxA%3D) ### Filtering Articles in the TOC To filter articles in the left-hand table of contents (TOC): 1. Select the icon at the top of the TOC. ![Navigation menu highlighting the filter-by-name button.](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/filter_article_button.png?sv=2026-02-06&spr=https&st=2026-10-26T23%3A24%3A03Z&se=2026-10-27T00%3A24%3A03Z&sr=c&sp=r&sig=pPmcKkfiIG9h39NhLDA%2FU1DnibLy5ENGjPwFXUCNzxA%3D) 1. The *Filter by name* field will appear. 2. Enter a key word to search article titles. The TOC will dynamically update to display articles with that key word in the title. ![The Filter articles by name search results featuring Identity Provider articles.](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/filter_articles_results.png?sv=2026-02-06&spr=https&st=2026-10-26T23%3A24%3A03Z&se=2026-10-27T00%3A24%3A03Z&sr=c&sp=r&sig=pPmcKkfiIG9h39NhLDA%2FU1DnibLy5ENGjPwFXUCNzxA%3D) ### Downloading a page to PDF To download a page of the documentation as a PDF, click the three dots at the top-right of the page and select **Export PDF.** ![Menu option showing 'Export PDF' and 'Print' features for document management.](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/download_to_pdf.png?sv=2026-02-06&spr=https&st=2026-10-26T23%3A24%3A03Z&se=2026-10-27T00%3A24%3A03Z&sr=c&sp=r&sig=pPmcKkfiIG9h39NhLDA%2FU1DnibLy5ENGjPwFXUCNzxA%3D) ### Providing feedback At the bottom of each article you will be able to provide feedback. Click **Yes** or **No** to indicate if an article was helpful. When you make a selection, the optional feedback form appears. Enter your comments or questions and select the *Notify me about updates* checkbox if you would like to be notified when that page is updated. ![Feedback section with options to rate article helpfulness and submit comments.](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/article_feedback(1).png?sv=2026-02-06&spr=https&st=2026-10-26T23%3A24%3A03Z&se=2026-10-27T00%3A24%3A03Z&sr=c&sp=r&sig=pPmcKkfiIG9h39NhLDA%2FU1DnibLy5ENGjPwFXUCNzxA%3D) ### Legacy documentation Use the following links to find release notes and guides for versions of AppGate ZTNA documentation earlier than 6.5: | Admin Guide | User Guide | ZTP Guide | | --- | --- | --- | | [6.4](https://sdphelp.appgate.com/adminguide/v6.4/introduction.html) | [6.4](https://sdphelp.appgate.com/userguide/v6.4/index.html) | [Link](https://sdphelp.appgate.com/ztp/index.html#) |