This screen lists all users who have been denied access to the system and provides the option to restore users who may have been blacklisted accidentally.
The purpose of Blacklisting is to stop all active sessions for that user, and by putting their details on the blacklist, prevent then from signing in to the system from any device. If you want to prevent a specific device from being used to sign in, such as if the device has been stolen, then try the on-boarding option relating to Registered Devices or a stop Policy.
If you know the name of a user you wish to Blacklist then the action button can be used to do this. However it might be better to find the user in Active Sessions or Registered Devices and then use the action buttons to do this. You can re-enable a blacklisted user from the Action Buttons against that users name.
Background information
See more details in Disable, change or remove access
Blacklist User
This allows you to Blacklist the specified user.
Action Buttons
Action buttons are accessed by clicking the three dots to the right of each line item in the table or from the <Actions> button within the item. They are contextual, changing depending on the type of item and the state of the item.
Restore user. Removes the user’s details from the blacklist. The user will need to sign in again before access is granted.
NOTE
This does not restore a connection to the Gateways if an active session was stopped, the user will need to sign in again.