You may need to confirm your identity by reentering your password before accessing certain resources. This is because of protective policies your security team has configured in AppGate ZTNA.
When your password is required, the User Interaction window opens. If you do not want to reenter your password now, close the window. It reopens when needed.
Password
In the Provide Password window, enter your normal domain password. The message set by your administrator indicates if a different password is required. Click Submit to continue.
SAML or OIDC
If the Provide Authentication window appears, you signed in using a SAML/OIDC identity provider. Click Authenticate With Provider to go to the SAML/OIDC sign-in page.
Your application may then prompt you for credentials in your browser. Use the same credentials you used the last time you authenticated with your SAML/OIDC identity provider. Close the browser window after the client status shows Connected.
Certificate
A window similar to the SAML Provide Authentication window may appear when the client attempts to reauthenticate you using the certificate on your device. Click Connect to start this process. If authentication succeeds, you are granted access to the application automatically.
If the client cannot verify your certificate, contact your administrator.