---
title: "Licensed Users"
slug: "licensed-users-v6-5"
description: "Manage user licenses effectively with AppGate. Track usage, un-assign licenses, and ensure secure access based on identity and context."
updated: 2025-10-31T18:26:02Z
published: 2025-10-31T18:26:02Z
canonical: "support.appgate.com/licensed-users-v6-5"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.appgate.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Licensed Users

This screen lists all users who have been assigned a User, Service, or Portal User license.

If a user has multiple Client profiles with different IdPs, even though it's same person signing in on the same device, the Appgate SDP system will treat each as a new user. So every time a user connects using a different IdP, another license will be consumed.

## Background information

For information about how licensing works, refer to [Licenses.](/v1/docs/licenses)

## Un-assigning a license

User and Portal user licenses are automatically un-assigned 30 days after the user was last seen. You can use the *Last Seen* column to see which users are approaching the limit. This will show the date of the system upgrade until that user signs in.

The search has filters built in to allow you to see the users of each type of license. This can be useful when you need to split out the license usage based on the [Client Profiles](/v1/docs/client-profiles) that were used.

![Search interface displaying licensed users with a focus on filtering.](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/ag63-licensed_users_search.png?sv=2026-02-06&spr=https&st=2026-10-29T00%3A20%3A06Z&se=2026-10-29T01%3A20%3A06Z&sr=c&sp=r&sig=Wvr6nTBaaGOks9K6bCKyZvmZ3PWYuqS9ODMZchUy3DY%3D)

> [!NOTE]
> **NOTE**
> 
> Because you cannot manually un-assign a license, to prevent a user from signing in again, use [Registered Devices](/v1/docs/registered-devices) to blacklist the user or delete the user from the IdP database.

A web-based interface that allows users to access resources without requiring a standalone Client. It serves as a reverse proxy for user traffic.

Appgate SDP (Software Defined Perimeter) is a security solution that provides secure access to resources based on user identity and context, leveraging a zero trust security model.