---
title: "Messaging the user"
slug: "messaging-the-user-v6-5"
updated: 2025-10-31T18:28:04Z
published: 2025-10-31T18:28:04Z
canonical: "support.appgate.com/messaging-the-user-v6-5"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.appgate.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Messaging the user

HTML Tags can be used for the following message types:

- App Shortcut description
- Site description
- User interactions
- Message of the day
- MFA at sign in
- Password expiration message

The following HTML tags are supported in messages:

'a', 'b', 'i', 'strike', 's', 'strong', 'small', 'del', 'sub', 'sup', 'br', 'code', 'ol', 'ul', 'li', 'dl', 'dt', 'dd'

#### Rendering using HTML Tags

The Client and Portal support the use of HTML tags.

The only place where html tags appear in the admin UI is in the Portal Preview (even then there are some limitations).

When unsupported tags are encountered they will be displayed in plain text.

Labels assigned to entitlements or resources that help categorize and manage them within the Appgate ZTNA system.

A web-based interface that allows users to access resources without requiring a standalone Client. It serves as a reverse proxy for user traffic.