---
title: "Notifications"
slug: "notifications-v6-7"
description: "AppGate ZTNA enhances application access with notifications and user interactions, ensuring secure remote access and clear communication for your security team."
updated: 2026-06-11T16:43:43Z
published: 2026-06-11T16:43:43Z
canonical: "support.appgate.com/notifications-v6-7"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.appgate.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications

## Accessing Applications

AppGate ZTNA helps your security team explain how application access policies work. For example, if you are working from home, the client can display a message explaining why a particular application is currently unavailable or what you need to do to access it. Notifications can appear as a **Notification Bell** icon in the client or as native OS notifications, and the client presents them in one of two ways:

- A message when you access an application directly.

![](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/enter_otp.png?sv=2026-02-06&spr=https&st=2026-10-27T01%3A04%3A07Z&se=2026-10-27T02%3A04%3A07Z&sr=c&sp=r&sig=FNqIIqGdlKolXqPcIe1bzORqJTxaDTNxIHdUUqddXN0%3D)

- A message related to the **App Shortcut** you just used.

![app-not-allowed1.png](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/app-not-allowed1(1).png?sv=2026-02-06&spr=https&st=2026-10-27T01%3A04%3A07Z&se=2026-10-27T02%3A04%3A07Z&sr=c&sp=r&sig=FNqIIqGdlKolXqPcIe1bzORqJTxaDTNxIHdUUqddXN0%3D)

When a **User Interaction** window appears, you may see the ***Choose alternative action*** option. Select this option if you cannot perform the preferred user interaction—for example, if you do not have your FIDO key available but can receive an OTP by SMS.

![](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/alternative_action.png?sv=2026-02-06&spr=https&st=2026-10-27T01%3A04%3A07Z&se=2026-10-27T02%3A04%3A07Z&sr=c&sp=r&sig=FNqIIqGdlKolXqPcIe1bzORqJTxaDTNxIHdUUqddXN0%3D)

User interactions require one of the following extra actions:

- Enter password
- Enter reason
- Enter MFA (such as OTP or FIDO)

## Other Notifications

In addition to messages and user interactions, you may receive the following notification types:

- **Message of the day**. May appear when you sign in. See [Message of the day](/v1/docs/message-of-the-day-v6-7) for more information.
- **Client Update**. Appears when an update is pending. See [Updates](/v1/docs/updates-v6-7) for more information.