---
title: "Provide a Reason"
slug: "provide-a-reason-v6-7"
updated: 2026-06-11T20:07:13Z
published: 2026-06-11T20:07:13Z
canonical: "support.appgate.com/provide-a-reason-v6-7"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.appgate.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Provide a Reason

You may need to provide a text explanation for why you are accessing a given application. This is because of policies your security team has configured in AppGate ZTNA.

When a reason is required, the **User Interaction** window opens. If you do not want to provide a reason now, close the window. It reopens when needed.

When the **Provide Reason** window appears:

![provide_reason.png](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/provide_reason.png?sv=2026-02-06&spr=https&st=2026-10-27T00%3A18%3A37Z&se=2026-10-27T01%3A18%3A37Z&sr=c&sp=r&sig=cSBToG83goGj2sIOtgbf8mXrlRUYVgl%2BK%2BEc4CsGPRE%3D)

1. Enter your reason for accessing this resource in the ***Reason*** field. The text is free-form with no character limit. The message set by your administrator may provide guidance on what to include. For example, a customer reference number or ticket number.
2. Click **Submit** to continue.
3. You can now access the application.