Using the Client

The Client can be accessed by clicking on the AppGate ZTNA icon in the task-bar, dock, or menu-bar.

Home Screen

The App Shortcuts screen lets you easily launch an app. Tapping or clicking on the resource will open it in your browser or related application. When you try to use an app that requires you to undertake a User Interaction, then the user interaction screen will appear first.

If any of your app shortcuts show a red no entry icon, then that app is not available at the moment. This may be due to using the wrong type of device, or it is outside an allowed time window.

It is also possible to Pin your favorite app shortcuts. Pinned shortcuts will appear under the Pinned tab. To pin a shortcut, open the details view by right-clicking or performing a long press on the shortcut. There you will find the option to Pin (or Unpin) the shortcut. When you have pinned app shortcuts, a toggle will appear in which you can select to view All or only Pinned shortcuts.

Some of your shortcuts may be organized into groups. App shortcut groups can be collapsed or expanded in the Client. Groups appear in alphabetical order and are shown before any ungrouped shortcuts.

The Menu

The menu can be accessed by clicking the three three dots icon in the Client’s task bar. Clicking this will open a dropdown menu where you can select from the following options:

• Search App Shortcuts. Allows you to search for a shortcut by app name or keyword.

• Suspend. Disconnects from your network sessions. You will still be signed in, so when you are ready click Resume to continue.

• Settings. Adjust the following options:

  • Theme. Allows the AppGate ZTNA app to be set to a Light or Dark theme or to follow the device’s theme.

  • App shortcut view. Allows the user to view apps as icons or a list.

  • Attention level. Allows the AppGate ZTNA app to be made less or more visible to suit your needs, such as what happens when a message appears.

  • Autostart. Automates some of the sign-in steps. Enable this if you would like the Client to start when the device starts. Remember to check Keep me signed in as well so you don’t always need to add your credentials.

  • Advanced. Advanced settings are covered in the Advanced Features section.

  

• Help. Opens this guide in your default browser.

• About. Displays information about the version of your Client.

• Profiles. Allows you to add, update, delete, or swap between profiles or profile groups. The current profile is indicated with a checkmark.

  • Use Add Profile to add a new profile or update an existing profile. To change profiles or profile groups, click on another non-active profile and you will be taken to the sign-in screen for that profile. Your current profile will be suspended until you return to it.

• Use the i in the blue circle to see additional information about a profile or profile group. If the profile or group is not an admin-managed profile or the only profile on the Client, you can also select Remove this profile to remove it from the list.

• Selecting the i in the blue circle for a profile group will also list the profiles that are part of that group, sorted by weight.

• Advanced. These options are covered in the Advanced Features section.

• Sign Out. Closes the current session without saving credentials. Credentials will need to be re-entered to connect to your authorized network resources. The Client will continue to run and the Client icon will be grayed out in the task bar:

• Quit. Desktop only. Terminates the Client and any open network sessions. If the Keep me signed in option was enabled, your credentials will be saved and used to automatically reconnect the next time the AppGate ZTNA Client application starts.