The Windows full Client is designed for use on a normal user's device, however it requires administrator rights to install.
The full Client supports auto-update (which can be disabled) - when the user allows, the update it will be applied.
It includes (optional) auto-start and remember-me functionality so can automagically connect the user at boot time without any user interaction required.
The Windows full Client uses standard executables.
Installation and uninstallation
How to install
When the installer .exe is run normally (when a user clicks it), then the full Client will be installed. The auto-start option will be enabled for the current user. Use command line installation to disable this option.
If you try to install the full Client on top of the lite Client then lite will be uninstalled and full installed, The settings for lite will be discarded.
There are sometimes issues installing the TUN driver when certain other drivers or particular security softwares are installed. Correct installation can be checked using the command:
driverquery /v | findstr wintun
How to uninstall
To uninstall theWindows full Client simply simply right click on Appgate SDP in the start menu and click uninstall or run installer from command line using the /z option or use Windows Add or Remove Programs.
Using the command line to start the Client
Once installed, when Appgate SDP.exe is run normally (when a user clicks it), then the full Client launches.
It is also possible to pre-install the profile link at this time and remove all subsequent user interactions required. By example; to pre-install a Client profile (so the users will be at the sign-in form) run:
"appgate sdp.exe" --url="appgate://Controller.myco.com/profilename..." --novalidate
When the .exe is run from the command line then the following options switches may be added (precede each with a space):
--help | show help |
--url="appgate://controller.myco.com/profilename..." | adds the new profile profile name |
--novalidate | Used with --url; this option adds the new profile and skips the profile acceptance steps and goes straight to the user sign-in form. |
--loglevel level | levels are: Error, Warn, Info, Debug [default is: Info] |
--version |
Logs
Installer/Updater logs
The Client installer logs are in %PROGRAMDATA%\appgate\installer.log
The Client uninstaller logs are in %PROGRAMDATA%\appgate\uninstaller.log
The Client updater logs are in %PROGRAMDATA%\appgate\updater.log
Driver logs
There is a separate driver which is the Appgate SDP driver. Its logs are in: %programdata%\appgate\driver.log
Client logs
The Client logs are in %APPDATA%\appgate\logs. For example: c:\users\sally\appdata\roaming\appgate\logs\log.log
log- includes the logs from the main service
ui- includes logs from the UI process
At the end of everyday a log-date and a ui-date record is archived for 30 days.
.png?sv=2022-11-02&spr=https&st=2026-04-17T02%3A25%3A21Z&se=2026-04-17T02%3A37%3A21Z&sr=c&sp=r&sig=CNSTKwFqhLs62wnrEuRIytH1KaexfVV%2Fqi4OSv%2BT72E%3D)
Log Level
There are two ways to increase the log level in the Client:
Quit the Client and from
%programfiles%\appgate sdp\ui\ run: & ".\appgate sdp.exe" --loglevel <value>In the registry (regedit.exe ), add a string
<value>calledLogLeveltoComputer\HKEY_LOCAL_MACHINE\SOFTWARE\Appgate.
The <value> options are: Dump, Trace, Debug, Info, Warn, Error, Fatal
Info is the normal setting. Moving to the right will reduce the amount of log records saved - moving to the left is not recommended unless instructed to do so by AppGate support.
To return to normal - quit the Client and then restart normally.