--- title: "Windows full client" slug: "windows-full-client-v6-7" description: "Install the Windows full Client for seamless auto-updates, auto-start, and easy management of logs and drivers, ensuring a smooth user experience." tags: ["Client Installation", "Windows Client", "Windows Full Client"] updated: 2026-03-13T17:16:16Z published: 2026-04-03T16:41:09Z canonical: "support.appgate.com/windows-full-client-v6-7" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.appgate.com/llms.txt > Use this file to discover all available pages before exploring further. # Windows full client The Windows full client is designed for use on any user's device, but it requires administrator rights to install. The full client supports auto-update. When the user allows it, the update will be applied. To disable the auto-update feature, see the [Updating Clients](/v1/docs/updating-clients-v6-7#disable-the-autoupdate-service) section. The Windows full client also includes auto-start and remember-me functionality, so it can automatically connect the user at boot time without any user interaction required. The Windows full client uses [standard executables](/v1/docs/windows-clients-v6-7). ## Installing the Windows full client When the installer .exe is run normally (when a user clicks it), then the full client will be installed. The auto-start option will be enabled for the current user. To disable auto-start, install the client using the [command line](/v1/docs/windows-clients-v6-7#using-the-command-line-for-preinstallation-and-uninstallation-of-the-client) during which you can disable the feature. If you try to install the full client on top of the lite client, the lite client will be uninstalled and full client installed. The settings for the lite client will be discarded. If you experience issues installing the TUN driver when other drivers or certain security software are installed, you can check your installation with the following command: `driverquery /v | findstr wintun` ## Uninstalling the Windows full client You can uninstall the Windows full client in the following ways: - Right-click on AppGate ZTNA in the start menu and click *Uninstall* - Run the installer from the command line using the `/z` option - Use the **Add or Remove Programs** option in Windows ## Starting the client with the command line Once installed, when `Appgate SDP.exe` is run normally (when a user clicks it), then the full client launches. It is also possible to pre-install the profile link at this time and remove all subsequent user interactions required. By example; to pre-install a client profile (so the users will be at the sign-in form) run: `"appgate sdp.exe" --url="appgate://controller.myco.com/profilename..." --novalidate` When the .exe is run from the command line then the following options switches may be added (precede each with a space): | --help | Show help | | --- | --- | | --url="appgate://controller.myco.com/profilename..." | Adds the new profile *profile name* | | --novalidate | Used with --url; this option adds the new profile and skips the profile acceptance steps and goes straight to the user sign-in form. | | --loglevel level | Levels are: Error, Warn, Info, Debug [default is: Info] | | --version | Lists the version information. | ## Logs | Log Type | Location | | --- | --- | | Client installer logs | `%PROGRAMDATA%\appgate\installer.log` | | Client uninstaller logs | `%PROGRAMDATA%\appgate\uninstaller.log` | | Client updater logs | `%PROGRAMDATA%\appgate\updater.log` | | Driver logs | In the separate, AppGate ZTNA driver: `%programdata%\appgate\driver.log` | | Client logs | `%APPDATA%\appgate\logs` For example: `c:\users\sally\appdata\roaming\appgate\logs\log.log` - log- includes the logs from the main service - ui- includes logs from the UI process At the end of every day, a log-date and a ui-date record is archived for 30 days. ![List of log files with details like date modified, size, and type.](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/image(20).png?sv=2026-02-06&spr=https&st=2026-10-27T00%3A45%3A58Z&se=2026-10-27T01%3A45%3A58Z&sr=c&sp=r&sig=SyVImhWng1Ubac3NRNqRho3NdY%2BAfDVw776ENrWBSJ4%3D) | ### Log Level There are two ways to increase the log level and capture more detailed logs in the client: - Quit the client and from `%programfiles%\appgate sdp\ui\` run: `& ".\appgate sdp.exe" --loglevel <value>` - In the registry (regedit.exe), add a string `<value>` called `LogLevel` to `Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Appgate` The options are: - `Dump` - `Trace` - `Debug` - `Info` - `Warn` - `Error` - `Fatal` `Info` is the normal setting. Moving to the right will reduce the amount of log records saved. Moving to the left is not recommended unless instructed to do so by AppGate support. To return to normal, quit the client and restart.