Installing and configuring the Windows lite Client

The Windows lite Client is designed for use on any user’s device, and can be installed without administrator rights. It is designed for users such as third parties who may not be able to install the full Client, or users of web apps that can be handled by a web proxy.

Installing the Windows lite Client

When the installer .exe is run (including from the command line), the lite Client will either install, upgrade, and/or launch. The auto-start feature will always be enabled.

If you try to install the lite Client on top of the full Client, it won't install and will invite you to start the full Client.

Uninstalling the Windows lite Client

You can uninstall the Windows lite Client in two ways:

Right-click on AppGate ZTNA Lite in the start menu and click Uninstall
Use the Add or Remove Programs option in Windows

Log file locations

Client logs

The Client logs are located in %APPDATA%\AppGate\Logs. For example, c:\users\sally\AppData\AppGate\Logs

lite.log includes the logs from the main service
ui-<date>.log includes logs from the UI process

At the end of every day a log-date and a ui-date record will be archived for 30 days.

List of log files with details including date modified and file size.

Log level

To increase the log level in the Client, quit the Client and then run: & ".\appgate sdp.exe" --loglevel <value>

The <value> options are:

Dump
Trace
Debug
Info
Warn
Error
Fatal

Info is the normal setting. Moving to the right will reduce the amount of log records saved. Moving to the left is not recommended unless instructed to do so by AppGate support.

To return to normal, quit the Client and then restart.

Configuration settings

View Client settings	The user.config file for the Client can be found in: `%appdata%\AppGate\AppGate_SDP_Service_Url_<some_random_text>\<version>\`
Clean all Client settings	Delete the user.config file above.
Download the PAC file	You can download the PAC script file for troubleshooting purposes. To download the current PAC script generated and configured by the lite Client: Open the following link in a browser: http://localhost:3198/sdp_proxy_pac_<random_number>.pac Replace <random_number> in the URL before opening the link, for example: http://localhost:3198/sdp_proxy_pac_1234567890.pac
Remove all stored passwords, cookies, and certificates	With admin rights, run (Win+R) and perform a search for "certmgr.msc" Select and delete certificates under ”AppGate” in the right hand pane of the below panel: Make sure you are using Credential Manager as the correct user in order to make sure the correct Generic Credentials are visible.