---
title: "Connecting"
slug: "connecting-v6-7"
description: "Connect your AppGate ZTNA Client to your network with easy profile configuration, sign-in options, and secure one-time password authentication."
updated: 2026-09-11T13:47:30Z
published: 2026-09-11T13:47:30Z
canonical: "support.appgate.com/connecting-v6-7"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.appgate.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connecting

This section describes how to connect the AppGate ZTNA client to your network environment.

After installation completes, read the privacy notice and click **Approve** to continue.

![privacy_notice.png](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/privacy_notice.png?sv=2026-02-06&spr=https&st=2026-10-26T21%3A56%3A29Z&se=2026-10-26T22%3A56%3A29Z&sr=c&sp=r&sig=rCYjA6jZ3jrXkYdZU9o1Em4zF83W8aelqanBSpO7t2Y%3D)

## Profile creation

To connect the AppGate ZTNA client to your network environment, you must have a profile link. Have an administrator user [send you a profile link](/v1/docs/client-deployment-and-management-client-profiles-v6-7#distributing-client-profiles), which looks similar to `appgate://appgate.company.com/eyJzcGEi…`.

To use the profile link, do one of the following:

- Click **Scan QR Code** (mobile) and use the camera to scan a QR code.
- Click **Use Profile Link** and paste the profile link.
- Click the profile link directly, and the client creates a new profile for you.

![create_profile.png](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/create_profile.png?sv=2026-02-06&spr=https&st=2026-10-26T21%3A56%3A29Z&se=2026-10-26T22%3A56%3A29Z&sr=c&sp=r&sig=rCYjA6jZ3jrXkYdZU9o1Em4zF83W8aelqanBSpO7t2Y%3D)

## Signing in

### **Username and password**

After you add the profile, some profiles require you to enter your credentials (unless your administrator advises otherwise). Enter your domain sign-in credentials in the ***Username*** and ***Password*** fields. If you select the ***Keep me signed in*** checkbox, the client saves your credentials and reuses them automatically each time it starts.

After you enter your credentials, click **Connect**.

![](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/un_pw_sign_in.png?sv=2026-02-06&spr=https&st=2026-10-26T21%3A56%3A29Z&se=2026-10-26T22%3A56%3A29Z&sr=c&sp=r&sig=rCYjA6jZ3jrXkYdZU9o1Em4zF83W8aelqanBSpO7t2Y%3D)

### **Other authentication methods**

Some profiles collect your credentials through a browser or use a certificate. In these cases, the sign-in fields do not appear. Instead, the **Sign in with provider** window provides a link where you can enter your credentials. Click **Sign In** to continue.

![](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/sign_in_with_provider.png?sv=2026-02-06&spr=https&st=2026-10-26T21%3A56%3A29Z&se=2026-10-26T22%3A56%3A29Z&sr=c&sp=r&sig=rCYjA6jZ3jrXkYdZU9o1Em4zF83W8aelqanBSpO7t2Y%3D)

If you use a certificate or smart card, you may need to provide additional details such as a PIN. After you complete authentication, click **Connect**.

![cert_sign_in.png](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/cert_sign_in(1).png?sv=2026-02-06&spr=https&st=2026-10-26T21%3A56%3A29Z&se=2026-10-26T22%3A56%3A29Z&sr=c&sp=r&sig=rCYjA6jZ3jrXkYdZU9o1Em4zF83W8aelqanBSpO7t2Y%3D)

## One-time password

Depending on your system configuration, you may need to enter a one-time password (OTP). This requirement may apply the first time your device connects or every time you connect.

![](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/enter_otp.png?sv=2026-02-06&spr=https&st=2026-10-26T21%3A56%3A29Z&se=2026-10-26T22%3A56%3A29Z&sr=c&sp=r&sig=rCYjA6jZ3jrXkYdZU9o1Em4zF83W8aelqanBSpO7t2Y%3D)

If the OTP window appears, use one of the following options:

- Open an authenticator app on your mobile device and enter the six-digit OTP displayed.
- Use an alternative OTP solution such as a hardware token, generate or locate the next OTP, and enter it.

> [!NOTE]
> Your title goes here
> 
> The OTP is valid for 90 seconds. If you enter it incorrectly or the code expires, enter the next code that appears.

After you enter the OTP, click **Connect**.

## More information

Read more about [Client Status](/v1/docs/client-status-v6-7).

Read more about [Using the Built in OTP](/v1/docs/using-the-built-in-otp-v6-7).

If you have problems connecting to the network, check for [Error Messages](/v1/docs/error-messages-v6-7) or contact your local administrator.