---
title: "View the different types of Licensed Users in the Admin UI"
slug: "licensed-users-v6-7"
description: "The Licensed Users page lists all users assigned a User, Service, or Portal User license. You can filter users by license type."
tags: ["License Management", "Licensed Users"]
updated: 2026-03-16T20:15:49Z
published: 2026-04-03T16:41:09Z
canonical: "support.appgate.com/licensed-users-v6-7"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.appgate.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Licensed Users

The **Licensed Users** page (Usage > Licensed Users) lists all users assigned a user, service, or pPortal user license.

If a user has multiple client profiles with different IdPs, even though it's the same person signing in on the same device, the AppGate ZTNA system will treat each as a new user. Therefore, every time a user connects using a different IdP, another license will be consumed.

## Background information

For information about how licensing works, see the [Licenses](/v1/docs/licenses-v6-7) section.

## Un-assigning a license

User and Portal user licenses are automatically unassigned 30 days after the user was last seen. You can use the *Last Seen* column to see which users are approaching the limit.

The ***Search*** field has built-in filters that allow you to see the users with a specific license type. This is useful when you need to split out license usage based on the [client profiles](/v1/docs/client-profiles-v6-7) used.

![Search interface for licensed users with filters for profile name and keywords.](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/licensed_users_filter.png?sv=2026-02-06&spr=https&st=2026-10-26T23%3A24%3A12Z&se=2026-10-27T00%3A24%3A12Z&sr=c&sp=r&sig=6%2BInVB2frgYOYs1jOz1miPnvoYc4iDthQAhqtyPWYQc%3D)

> [!NOTE]
> **NOTE**
> 
> You cannot manually un-assign a license. To prevent a user from signing in again before the 30-day limit:
> 
> - Use [Registered Devices](/v1/docs/registered-devices-v6-7) to add the user to the denylist; or
> - Delete the user from the IdP database.