---
title: "Message types that support HTML tags for messaging the user"
slug: "messaging-the-user-v6-6"
description: "The Client and Portal support the use of HTML tags. HTML tags are used for message types such as App Shortcut descriptions and User interactions."
updated: 2025-10-28T00:18:23Z
published: 2025-12-15T16:26:00Z
canonical: "support.appgate.com/messaging-the-user-v6-6"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.appgate.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Messaging the user

HTML tags can be used for the following message types:

- App Shortcut description
- Site description
- User interactions
- Message of the day
- MFA at sign in
- Password expiration message

The following HTML tags are supported in messages:

'a', 'b', 'i', 'strike', 's', 'strong', 'small', 'del', 'sub', 'sup', 'br', 'code', 'ol', 'ul', 'li', 'dl', 'dt', 'dd'

#### Rendering using HTML Tags

The Client and Portal support the use of HTML tags.

The only place where html tags appear in the admin UI is in the Portal Preview (even then there are some limitations).

When unsupported tags are encountered they will be displayed in plain text.