---
title: "Notifications"
slug: "notifications-v6-6"
description: "AppGate ZTNA enhances application access with notifications and user interactions, ensuring secure remote access and clear communication for your security team."
updated: 2026-02-23T16:25:11Z
published: 2026-02-23T16:25:11Z
canonical: "support.appgate.com/notifications-v6-6"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.appgate.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications

## Accessing Applications

AppGate ZTNA helps your security team to explain how application access policies operate. For example, if you are working from home, the Client can display a message explaining why access to a particular application may not be currently available or what to do to access that application. Message notifications can appear in different ways such as the **Notification Bell** icon in the Client or as native OS notifications. They are subsequently presented in the Client in one of two ways:

- A message when you access an application directly:

![](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/enter_otp.png?sv=2026-02-06&spr=https&st=2026-10-27T02%3A04%3A27Z&se=2026-10-27T03%3A04%3A27Z&sr=c&sp=r&sig=s6Q9PceTynOC%2FjRlRbdHzGVgEKyE5wnBGQwpNOlfRqw%3D)

- A message relating to the **App Shortcut** you just used:

![app-not-allowed1.png](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/app-not-allowed1(1).png?sv=2026-02-06&spr=https&st=2026-10-27T02%3A04%3A27Z&se=2026-10-27T03%3A04%3A27Z&sr=c&sp=r&sig=s6Q9PceTynOC%2FjRlRbdHzGVgEKyE5wnBGQwpNOlfRqw%3D)

When a **User interaction** window is shown, sometimes you may see the **Choose alternative action** option. Select this option if you are unable to perform the preferred user interaction. For example, you don’t have your FIDO key to hand but could receive an OTP via SMS.

![](https://cdn.us.document360.io/e7482ce5-acfa-4c3b-b76c-b6c32472644a/Images/Documentation/alternative_action.png?sv=2026-02-06&spr=https&st=2026-10-27T02%3A04%3A27Z&se=2026-10-27T03%3A04%3A27Z&sr=c&sp=r&sig=s6Q9PceTynOC%2FjRlRbdHzGVgEKyE5wnBGQwpNOlfRqw%3D)

User interactions require you to undertake some form of extra action, such as:

- Enter password
- Enter reason
- Enter MFA (such as OTP or FIDO)

## Other Notifications

In addition to **Messages** and **User Interactions**, there are two other types of notifications you may receive:

- **Message of the day**. This might appear when you sign in. Refer to [Message of the day](/v1/docs/message-of-the-day-v6-6) for more information.
- **Client Update**. Appears when an update is pending. Refer to [updates](/v1/docs/updates-v6-6) for more information.