Appgate LogServer warning 99% of shards are active

Prev Next

Due to a bug in OpenSearch, an index can be created incorrectly causing this warning.

.opensearch-sap-pre-packaged-rules-config

Resolution / Suggested Action

SSH to your LogServer appliance and run the following command:

es-tools -c list-shards

Verify the aforementioned index shows up in the list as UNASSIGNED like below:

.opensearch-sap-pre-packaged-rules-config 0   r   UNASSIGNED

Remove the replicas by running the following command:

curl -s -XPUT "127.0.0.1:9300/.opensearch-sap-pre-packaged-rules-config/_settings" -H 'Content-Type: application/json' -d '{ "index" : { "number_of_replicas" : 0} }'

This error should not be causing any actual impact. Eventually this problem should go away once OpenSearch merges a fix for it. For more information, see https://github.com/opensearch-project/security-analytics/issues/1352