Using the Client

Access the client by clicking the AppGate ZTNA icon in the task bar, dock, or menu bar.

Home Screen

The App Shortcuts screen lets you launch an app. Clicking or tapping a resource opens it in your browser or the related application. If an app requires a user interaction before opening, the User Interaction screen appears first.

If an app shortcut displays a red no-entry icon, that app is currently unavailable. This may be because you are using the wrong device type or you are outside an allowed time window.

You can also pin favorite app shortcuts. Pinned shortcuts appear under the Pinned tab. To pin a shortcut, right-click or press and hold the shortcut to open the details view, then select Pin (or Unpin). When you have pinned shortcuts, a toggle appears so you can switch between viewing All shortcuts or only Pinned shortcuts.

Shortcuts may be organized into groups. You can collapse or expand app shortcut groups in the client. Groups appear in alphabetical order before any ungrouped shortcuts.

The Menu

Access the menu by clicking the three three dots icon () in the client’s task bar. The menu includes the following options:

• Search App Shortcuts. Search for a shortcut by app name or keyword.

• Suspend. Disconnect from your network sessions. You remain signed in, so click Resume when you are ready to reconnect.

• Settings. Adjust the following options:

  • Theme. Set the app to a light or dark theme, or follow the device’s theme.

  • App shortcut view. View apps as icons or a list.

  • Attention level. Control how visible the app is, such as what happens when a message appears.

  • Autostart. Start the client automatically when the device starts. Select Keep me signed in as well to avoid entering your credentials each time.

  • Advanced. Advanced settings are covered in the Advanced Features section.

  

• Help. Opens this guide in your default browser.

• About. Displays the version of your client.

• Profiles. Add, update, delete, or switch between profiles or profile groups. A checkmark indicates the current profile. Select the i in the blue circle to see additional information about a profile or profile group. This will also list the profiles that are part of that group, sorted by weight.

• Advanced. These options are covered in the Advanced Features section.

• Sign Out. Closes the current session without saving credentials. You must re-enter credentials to reconnect to your network resources.

• Quit. Desktop only. Closes the client and ends any network sessions. If Keep me signed in was enabled, your credentials are saved for automatic reconnection next time.